Thank you for choosing HousePlan24x7. We are committed to providing you with high-quality house plans and designs. Please review our Refund and Returns Policy carefully. By purchasing from our website, you agree to the terms outlined below.
Digital Products
Our products consist of digital house plans and designs. Due to the nature of digital goods, we generally do not offer refunds or returns once a purchase has been completed. All sales of digital products are final.
Order Accuracy
Before completing your purchase, please ensure that you review all details of the house plan or design you are selecting. Once a purchase is made, we cannot modify or cancel the order.
Issues with Downloads
If you experience any issues with downloading or accessing your purchased digital files, please contact us at support@houseplan24x7.com within 7 days of your purchase. We will make every effort to resolve the issue or provide you with alternative access.
Incorrect or Defective Files
In the rare event that you receive a defective or incorrect file, please notify us within 7 days of receiving the file. We will review the issue and, if confirmed, provide a replacement file or offer a resolution at our discretion.
Refund Requests
Refund requests are generally not accepted for digital products. However, if you believe that you have a valid reason for a refund, please contact us at support@houseplan24x7.com with detailed information about your request. Each request will be reviewed on a case-by-case basis, and we reserve the right to approve or deny refund requests.
Changes to This Policy
We may update or modify this Refund and Returns Policy from time to time. Any changes will be posted on this page, and your continued use of our website following the posting of changes constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about our Refund and Returns Policy, please contact us at support@houseplan24x7.com or visit our Contact Us page